Ocontra+
Customer Success
Personalized guidance from a dedicated analyst and coordinator, designed to help your team move faster, adopt deeper, and get measurable results from Ocontra.
Paid annually. 12-month engagement. Limited availability.
Register within the platform or reach out to [email protected]
Partnership, not support.
Ocontra+ is not a help desk. It is a hands-on engagement with people who understand your finance workflows and work alongside your team to drive real adoption.
Not generic onboarding
Every session is tailored to where your team is today and where you need to be next month.
Human + AI
Your analyst uses the same platform you do. They combine expertise with Ocontra's AI to accelerate your workflows.
Focused on real usage
We measure success by what your team actually does on the platform — not by tickets closed or tutorials watched.
What's included
Everything you need to move quickly and with confidence.
Dedicated Ops Analyst
A single point of contact who learns your workflows, your team, and your goals. They work alongside you — not just when something breaks.
Lead Coordinator
An experienced coordinator oversees your account to ensure continuity, quality, and alignment across every engagement.
Weekly Working Sessions
One-hour sessions each week with your Ops Analyst, focused on platform usage, workflow optimization, and practical refinement.
Async Touchpoints
Ongoing feedback loops between sessions — your analyst monitors how the platform is being used and surfaces opportunities for improvement.
Proactive Feature Guidance
Stay ahead of new capabilities. Your analyst helps you adopt new features as they ship, so your team is always getting full value.
Quarterly Leadership Calls
For a limited time, receive quarterly one-hour calls with Ocontra leadership focused on strategy, feedback, and roadmap alignment.
Who Ocontra+ is for
Early adopters who want to move fast
You signed up early because you see the potential. Ocontra+ helps you realize it faster.
Teams managing complex workflows
Multi-entity, high-volume, or heavily integrated environments where expert guidance makes a material difference.
Leaders who value execution over features
You care less about what a tool can do and more about what your team actually does with it.
Interested in Ocontra+?
Availability is limited to ensure every client receives the attention they deserve. Reach out to learn more.
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